Business Growth7 min read
Why Small Businesses Lose Leads (And What It's Actually Costing You)
There's a moment most business owners know well. You're on a job, or with a client, or just finally sitting down for lunch — and your phone buzzes. A missed call. No voicemail. You call back two hours later and get nothing. You try again the next morning. Still nothing.
Mark A.May 28, 2026
Industry Insights6 min read
The No-Show Epidemic: How Salons and Beauty Studios Are Losing Thousands Every Month
No-shows are the silent killer of salon profitability. Unlike most business problems, a no-show doesn't just cost you the revenue from that appointment — it costs you the ability to fill that slot with a paying client, the cost of any products or preparation done in advance, and the staff time that sits idle during what should have been a productive hour.
Mark A.May 5, 2026